Can I purchase a dress directly from Alyce?
Alyce does not sell gowns directly to the public. You may locate a store near you using the FIND A STORE link. Our dresses are sold only through authorized Alyce retailers who provide high quality personalized service.
How long does it take to receive an Alyce dress?
Each Alyce dress is first pre-ordered by your retailer, and then sewn overseas. Reorders may not be in stock. Our standard delivery time for bridals gowns are 12-20 weeks and for prom is 8-12 weeks, unless a dress is in stock, then normal shipping times apply. Sometimes the order may be in stock or in transit to our warehouse. Please contact your sales associate at an authorized retailer for more information.
Can you send me a picture of a certain style?
While we cannot send a picture of a particular style, we urge you to refer to the images on our website where our dresses are shown in all available colors. (Note that the dress colors shown on our website may vary from the actual dress color depending on your particular computer monitor.) For viewing your favorite dress(es) in a particular color, please visit a retailer in your area who will have the actual color swatches and/or your desired dress(es) in stock.
Are dresses available in colors other than those pictured?
Yes. You may view the color swatches next to the picture of the gown. You will see an array of available colors that approximate the actual colors of the gowns. The particular fabric can affect the color shade.
How do I become an Alyce retailer?
If you're interested in carrying Alyce in your store, please email our customer service department with your contact information or call us at 847-966-9200.
How do I find the price of a dress that I am interested in?
Only authorized Alyce retailers may quote the retail price of our gowns. Since Alyce distributes internationally, pricing varies throughout the countries in which our collections are sold. Please use our store finder to find an Alyce retailer in your area.
How do I get a catalog or a collection?
All of our latest collections can be seen online. To view a complete printed Alyce catalog, check with your nearest authorized Alyce Retailer using our FIND A STORE link.
How do I know what size dress to order?
An authorized retailer near you can discuss your measurements and assist in selecting the size that is best for you. As it is difficult to provide sizing information without your being in the store, please be sure to visit your nearest authorized Alyce retailer. When you place your order an experienced sales person will take your measurements and assist you in ordering the appropriate and most flattering size.
How do I locate an authorized Alyce retailer?
To find a store near you that carries ALYCE Paris dresses, please visit the store finder and search by zip or postal code, city, state and even collection. Narrow or expand your search using a range of miles.
What are the browser recommendations for your site?
Our site has been optimized for Firefox and Chrome browsers. If you can't see a portion of our site your browser may need to be updated.
What if my nearest store doesn't carry or won't order my favorite Alyce dress?
If that situation occurs, we will assist you in finding your favorite Alyce dress. Please email or DM us.
What sizes are your dresses available in?
Sizes start at 000 and extend to the larger plus sizes, including size 32 in selected styles. Please see the size chart link located underneath the dress you are viewing to determine the size range.